What personal data do we collect and why do we collect it?

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.

After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We share contact forms with all our prospective buyers and use the information to share with you all the latest information but our products and offers.

Cookies

If you leave a comment on our site you may opt to save your name, email address and website in cookies. It is for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who do we share your data with?

We value your personal information and will never share your data with third parties unless in circumstances beyond our control like if mandated by the law. For instance, we can share your information to prevent any kind of fraud or in case there is a violation of our privacy policy.

How long do we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data?

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you. This includes any data you have provided to us. You can also request that we erase any personal data we hold about you but this does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where do we send your data?

Visitor comments may be checked through an automated spam detection service. Other than that, we keep your information to ourselves.

Your contact information

To always keep you updated about our products and policies we collect some basic contact information from you. This includes but is not limited to your name, contact no., email address and local address. We will never share this information with third parties. So, all these details would be safe with us.

Additional information

Additional information that we collect includes your food preferences, your expectations of our products and everything else that would help us curate for you the best quality products. If several customers are hoping to get a particular product, we can try and procure it for you. So, we collect such information to offer you the best service.

How we protect your data

At Rare Organics, we do our best to secure your information against any kind of theft or leaks. We have all the necessary measures in place to protect and safeguard the information that we collect. We save your information in a protected database and never share it with third parties.

What data breach procedures do we have in place

We use encryption, multi-factor authentication to ensure that your data is always safe with us, we don’t store your information casually but in a protected database that is secure against common breaches like theft, cyber-attacks and human errors.